communication

Principles of Communication

communicationPrice:  £20 + VAT      

Approx. duration: 1.5 hours.

3 CPD Accredited points

Principles of Communication Training Online is designed to promote effective communication skills  and develop understanding of a service user’s needs in the social care setting or as part of the interaction with others, whatever the method of communication they use.   This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.  

If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal.

  • Reasons People Communicate
  •  Ways of Communicating
  •  Identifying Communication Barriers
  •  Reducing Communication Barriers
  •  Checking Understanding
  •  Getting Help With Communication Issues
  •  Confidentiality
  • Anyone who uses abrasive wheels, or employs people who use abrasive wheels as part of their work.
  • People wishing to develop knowledge and understanding to enable them to use wheels correctly and safely.
  • Develop skills, knowledge and understanding to achieve effective communication in adult social care settings 
  • Learn how to reduce barriers to communication and offer the service’s users with the support they require.

The course’s assessment method is multiple choice questions. You are able to review all your answers at the end of each module before final submission and you will have 3 chances per module. All modules must have a 70% score to achieve a pass.

This course has an approximate duration of 1.5 hours depending on your review system and thinking time to answer the questions. The amount of video content shown is approx. 75 mins.

E-learning. This course is available online.

 

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If you already have an account, 

please visit our training portal